‘Customer is king and kings never bargain’ was the first thing I noticed written on a board as we entered the store. We went for shopping today at Rasta Peth, Pune. This is going to be interesting, I thought. My brother was looking for a pair of jeans. Me and mother were helping him. I was just standing over there, pretending to help. A couple with their two kids, a girl of nine and a boy of five entered. Another guy, aged twenty something, seemed like a brother of a woman, accompanied them. They were in the store for buying a shirt for that guy. A salesman joined them.
Little siblings started running around, making noises, and their father asking them to behave themselves. Their mother was busy with her brother in choosing a good shirt. Kids refused to behave decently. So the father gave his phone to play games. Both of the kids sat on staircase. The girl was playing game and the boy was looking into phone. Then the father engaged into helping them choosing.
The guy tried two or three shirts, chose one, and her sister asked the shopkeeper for price. The shopkeeper offered 10 percent discount and refused to reduce price more than than. They were disappointed and didn’t buy anything. Store manager tried to convince them on their way out that the price was fair, but they didn’t listen and rushed out of the store. We were busy in choosing a pair of jeans. And a chattering noise came after few seconds. It was from the staircase. The kids were still there, engrossed in a game. It was almost 30 seconds since their parents left. We all were startled. One of the salesmen informed them that their parents had left. They were so engrossed, they didn’t respond. The parents hadn’t returned yet for their kids.
The salesman raised his voice to get their attention. The kids realized their parents had left. They descended staircase hurriedly and rushed out. Our eyebrows were raised and jaws dropped when we listened what the store manager said, ‘I hope their parents wouldn’t return if they loose them and blame us for not keeping an eye on them.’